FAQ

About Windsor & Scroll

Crafted Worlds. Timeless Escapes.

At Windsor & Scroll, we create more than DIY kits—we craft portals to miniature worlds, designed for those who find joy in detail, peace in the creative process, and magic in storytelling.

Inspired by beloved bookstores, moonlit alleyways, and quiet cafés tucked between pages, our book nook kits invite you to slow down and build something beautiful by hand. Each scene is rich with charm and intricacy, waiting to come to life through your imagination and care.

Whether you're an avid crafter, a book lover, or simply someone seeking a gentle escape from the everyday, our kits offer a chance to reconnect—with stories, with loved ones, and with your own creativity.

We believe in the poetry of small things. In the glow of a miniature lantern, in the soft click of a bookshelf sliding into place, in the quiet satisfaction of stepping back to admire a world you’ve built from scratch.

Every Windsor & Scroll creation is a celebration of craftsmanship, connection, and wonder—made to be displayed, gifted, and cherished for years to come.

Welcome to Windsor & Scroll. Let the stories begin.


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Frequently Asked Questions

Have questions? We’re here to help.

What is a DIY book nook kit?

A DIY book nook kit is a miniature scene that fits between your books like a magical portal. Each kit includes pre-cut wooden pieces, detailed accessories, lighting components, and instructions to help you build an enchanting world—no prior experience needed!


Are the kits suitable for beginners?

Absolutely! Our kits are designed for crafters of all levels. Each one comes with step-by-step instructions and labeled parts to guide you. If you’ve ever built a puzzle or model, you’ll feel right at home.


What tools do I need to complete a kit?

Most of what you need is included, but we recommend having a hobby knife, small scissors, tweezers, and white glue or tacky glue on hand for the best experience. Some kits may require a small screwdriver (included when needed).


How long does each kit take to build?

Build time varies by design and your pace, but most customers complete a kit over 10–20 hours. Many find it relaxing to spread the project out over several evenings or weekends.


Are the lights battery powered or USB?

Our kits use warm LED lights powered by either a battery pack or USB cable, depending on the design. Product listings include specific power details for each model.


Do you ship internationally?

Yes! We currently ship to the US, Canada, UK, Australia, New Zealand, Japan, and many countries across Europe. Shipping rates and times will be calculated at checkout based on your location.


How long does shipping take?

Orders are typically processed within 1–2 business days. Delivery times vary by region:

  • USA & Canada: 5–9 business days

  • UK & Europe: 5–10 business days

  • Australia & New Zealand: 7–12 business days

  • Japan: 6–10 business days

You’ll receive tracking details as soon as your order ships.


What if something arrives damaged or is missing?

We’re here to make it right. If your kit arrives with missing or damaged pieces, just reach out to us at support@windsorandscroll.com and we’ll send replacements free of charge.


Can I gift a kit directly to someone?

Yes! Our kits make wonderful, meaningful gifts. You can include a gift message at checkout, and we never include prices on packing slips.


Still have questions?

Send us a message at support@windsorandscroll.com or use our contact form—we’re always happy to help!