Certainly! Here’s a professional and friendly FAQ page tailored for Windsor & Scroll, written in a tone that matches your high-end DIY book nook brand. The answers build trust, reduce support inquiries, and reflect the calming, creative nature of your products.
Frequently Asked Questions
Have questions? We’re here to help.
What is a DIY book nook kit?
A DIY book nook kit is a miniature scene that fits between your books like a magical portal. Each kit includes pre-cut wooden pieces, detailed accessories, lighting components, and instructions to help you build an enchanting world—no prior experience needed!
Are the kits suitable for beginners?
Absolutely! Our kits are designed for crafters of all levels. Each one comes with step-by-step instructions and labeled parts to guide you. If you’ve ever built a puzzle or model, you’ll feel right at home.
What tools do I need to complete a kit?
Most of what you need is included, but we recommend having a hobby knife, small scissors, tweezers, and white glue or tacky glue on hand for the best experience. Some kits may require a small screwdriver (included when needed).
How long does each kit take to build?
Build time varies by design and your pace, but most customers complete a kit over 10–20 hours. Many find it relaxing to spread the project out over several evenings or weekends.
Are the lights battery powered or USB?
Our kits use warm LED lights powered by either a battery pack or USB cable, depending on the design. Product listings include specific power details for each model.
Do you ship internationally?
Yes! We currently ship to the US, Canada, UK, Australia, New Zealand, Japan, and many countries across Europe. Shipping rates and times will be calculated at checkout based on your location.
How long does shipping take?
Orders are typically processed within 1–2 business days. Delivery times vary by region:
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USA & Canada: 5–9 business days
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UK & Europe: 5–10 business days
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Australia & New Zealand: 7–12 business days
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Japan: 6–10 business days
You’ll receive tracking details as soon as your order ships.
What if something arrives damaged or is missing?
We’re here to make it right. If your kit arrives with missing or damaged pieces, just reach out to us at support@windsorandscroll.com and we’ll send replacements free of charge.
Can I gift a kit directly to someone?
Yes! Our kits make wonderful, meaningful gifts. You can include a gift message at checkout, and we never include prices on packing slips.
Still have questions?
Send us a message at support@windsorandscroll.com or use our contact form—we’re always happy to help!